Terms of Service

Last updated April 2025

Acceptance of Terms

By downloading, installing, or using Cupla (“the App”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the App. These Terms constitute a legally binding agreement between you and Cupla Ltd.

Your Account

You must be at least 13 years old to use Cupla. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at support@cupla.app if you suspect unauthorised access.

You may connect one partner to your account. You are responsible for ensuring your partner consents to using the App and having their data shared with you.

Permitted Use

Cupla grants you a limited, non-exclusive, non-transferable licence to use the App for your personal, non-commercial purposes. You agree not to:

  • Copy, modify, or distribute any part of the App
  • Reverse engineer or attempt to extract source code
  • Use the App to harass, abuse, or harm another person
  • Transmit spam, viruses, or any malicious code
  • Attempt to gain unauthorised access to our systems
  • Use the App for any unlawful purpose

Subscriptions and Billing

Cupla offers free and paid subscription plans. Paid plans are billed in advance on a monthly or annual basis. Prices are displayed in the App and may vary by region.

Subscriptions auto-renew unless cancelled at least 24 hours before the renewal date. You can manage or cancel your subscription at any time through your App Store or Google Play account settings.

We do not offer refunds for partial billing periods except where required by applicable law.

User Content

You retain ownership of any content you create in Cupla (events, lists, notes). By using the App you grant us a limited licence to store, process, and display that content solely to provide the service to you.

You are solely responsible for the content you create and share. Do not add content that is illegal, offensive, or that you do not have the right to share.

Cupla AI

Cupla AI features are provided for convenience. Responses are generated by artificial intelligence and may not always be accurate, complete, or appropriate. Do not rely on Cupla AI for medical, legal, financial, or safety-critical decisions.

Availability and Changes

We aim to keep Cupla available at all times but cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any part of the App with reasonable notice. We will not be liable to you for any modification, suspension, or discontinuation.

Disclaimer of Warranties

The App is provided “as is” and “as available” without warranties of any kind, express or implied, including fitness for a particular purpose or non-infringement. To the maximum extent permitted by law, we disclaim all warranties.

Limitation of Liability

To the fullest extent permitted by law, Cupla Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App, even if we have been advised of the possibility of such damages. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via email or in-app notification. Continued use of the App after the effective date means you accept the revised Terms.

Contact

Questions about these Terms? Email us at legal@cupla.app.